Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
At Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, we understand that disaster strikes without warning. Our dedicated team is committed to providing prompt, professional, and personalized disaster restoration services to homeowners and businesses in our immediate service area, specifically around our Indian Trail location. We pride ourselves on being a local resource for Charlotte, NC residents facing water damage, fire damage, mold issues, and other restoration challenges.
When disaster occurs, time is critical. Our rapid response ensures that we begin the restoration process immediately, minimizing further damage and preventing secondary issues like extensive mold growth. We utilize state-of-the-art equipment and advanced techniques to effectively clean, repair, and restore your property to its pre-loss condition. Our focus is on restoring not just the structure, but also your peace of mind.
Our comprehensive range of services includes:
Water Damage Restoration: Addressing leaks, floods, and sewage backups from initial extraction to final drying and dehumidification. Fire & Smoke Damage Restoration: Cleaning soot, smoke residue, and odors, followed by repairs to restore structural integrity. Mold Remediation: Identifying and safely removing mold caused by water intrusion, ensuring a healthy environment. Storm Damage Repair: Handling damage from storms, including roof repairs and structural fixes. Emergency Board-Up & Security: Protecting your property from further damage and unauthorized access.Our team at Kustom Disaster Restoration is fully trained, certified, and equipped to handle the complexities of disaster recovery. We prioritize transparency, clear communication, and fair pricing throughout the restoration process. We are committed to providing exceptional service to the residents and businesses in the vicinity of our Indian Trail, NC location.
Contact us today at (704) 727-4740 or visit our website at https://kustom.us/location/charlotte-nc/ to learn more about our services or to request an immediate estimate for your restoration needs.
Q1: How quickly can you respond to a disaster in the Indian Trail area?
A1: We understand the urgency of disaster situations. Our standard response time in the Charlotte area, including the Indian Trail vicinity, is typically within 2-4 hours of receiving a service request after business hours or on weekends. During regular business hours, we aim to respond promptly to any emergency.
Q2: What types of water damage do you handle?
A2: We address all types of water damage, including clean water damage (from sources like broken pipes), gray water damage (contaminated water that requires cleaning to prevent illness), and black water damage (sewage backups or floodwater containing harmful contaminants). Our process is tailored to the specific type of water damage.
Q3: Do you handle fire damage cleanup and restoration?
A3: Yes, our team is fully equipped and experienced in fire and smoke damage restoration. We clean soot and smoke residue, repair damaged structures, eliminate odors, and restore your property to its pre-loss state.
Q4: Is mold remediation included in your services?
A4: Absolutely. Following water damage, mold can become a serious issue. Our mold remediation process involves inspection, containment, removal of affected materials, cleaning, and prevention strategies specific to properties in the Charlotte area.
Q5: How do you handle insurance claims?
A5: We work directly with your insurance provider to streamline the claims process. Our team can assist in coordinating with your adjuster, providing documentation, and managing the restoration process to ensure your claim is handled efficiently and fairly.